Terms and conditions
TERMS & CONDITIONS
Swim Favours – Grupo Irochka S.A.S.
Website: www.swimfavours.com
These Terms and Conditions govern the access to and use of the website www.swimfavours.com and the purchase of products offered by Swim Favours, a brand operated by Grupo Irochka S.A.S., a company legally incorporated under the laws of the Republic of Colombia.
By accessing, browsing, or using this Site, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, which constitute a legally binding agreement between you and Grupo Irochka S.A.S.
You accept these Terms when you:
- Register on the Site
- Place an order
- Browse or otherwise use the Site
If you do not agree with these Terms, you must refrain from using the Site.
MODIFICATION OF TERMS
Swim Favours reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon publication on the Site.
Continued use of the Site constitutes acceptance of such modifications.
PRODUCT DESIGN VARIATION
Swim Favours garments feature exclusive prints and graphic designs. Due to the nature of the production process, the placement of prints may vary from one garment to another.
These variations are inherent to the product and do not constitute a defect. Each piece is unique.
ORDERS & PURCHASE PROCESS
Orders may be placed at any time, as the Site operates 24/7.
Orders placed after 12:00 p.m. (Colombia time), on weekends, or on Colombian public holidays will be processed on the next business day.
A valid email address is required to complete a purchase. Order confirmations and related communications will be sent to this email.
Available payment methods are those displayed at checkout at the time of purchase. Swim Favours reserves the right to modify or limit payment methods without prior notice.
PRODUCT AVAILABILITY
All products are subject to availability.
In the event that a product becomes unavailable after an order has been placed, the customer will be contacted via email and may choose to:
- Select another available product, or
- Receive a refund for the unavailable item
INTERNATIONAL SHIPPING & DELIVERY
Shipping Costs
Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.
Processing Time
Orders are processed within 2–6 business days after payment confirmation.
Shipping Schedule
Orders are shipped Monday through Friday, excluding Colombian public holidays.
High-Demand Periods
During promotional periods or high-demand seasons, processing and delivery times may be extended.
Delivery times are estimates and may vary depending on destination, customs procedures, carrier delays, or circumstances beyond Swim Favours’ control.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or additional charges may apply. These costs are the sole responsibility of the customer and are not included in product prices or shipping fees.
INTELLECTUAL PROPERTY
All content available on the Site, including images, designs, graphics, text, logos, and trademarks, is the exclusive property of Swim Favours.
Unauthorized use, reproduction, or distribution is strictly prohibited.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Swim Favours shall not be liable for indirect, incidental, or consequential damages arising from the use of the Site or the purchase of products.
PERSONAL DATA & PRIVACY
By using this Site and placing an order, you authorize the collection and processing of your personal data in accordance with applicable data protection laws and our Privacy Policy.
Personal information will be used solely to process orders, provide service, and maintain communication related to purchases.
GOVERNING LAW & JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Colombia.
Any disputes arising from these Terms or the use of the Site shall be subject to the jurisdiction of the competent courts of Colombia, unless mandatory consumer protection laws of the customer’s country provide otherwise.
CONTACT INFORMATION
Email: info@swimfavours.co