PERSONALIZED CUSTOMER CARE

SWIM FAVOURS PERSONALIZED SERVICE

At Swim Favours, you don’t just purchase a garment you experience the brand.

Our goal is for you to feel confident, supported, and happy with every choice you make.

Our team is ready to assist you in a close and personalized way before, during, and after your purchase.

HOW CAN WE HELP YOU?

Size guidance

If you’re unsure which size to choose, we’ll guide you based on your body type and the fit of each piece.

Product information

We provide detailed insights on fabrics, fit, recommended uses, and styling options.

Order status

We help you track your purchase and delivery timelines.

Exchanges and warranties

We guide you step by step to ensure a clear and simple process.

Other requests

Collaborations, wholesale inquiries, and partnerships.

CONTACT CHANNELS

WhatsApp: +57 320 958 40 88

Fast, direct support to resolve your questions in real time.

Instagram: @swimfavours

You can also reach us via direct message.

Email: info@swimfavours.co

For more detailed inquiries or exchange and warranty processes.

Showroom

Opening hours

Monday to Friday: 10:00 am – 5:00 pm

Saturday: 10:00 am – 6:00 pm

We respond as quickly as possible because we know how important this is to you.